Bike Stuff

Sizing

• How do I choose the right size of bike for my child?
• My child’s measurements are “in-between” sizes, what do I do?

Order Questions

• Do you offer custom builds/colours?
• I just want a fork/frame, can you sell one separately?
• Can you add training wheels?

Technical Questions

• My chain is binding

General Bike Quesitons

• Where are Spawn Cycles bikes made?
• Do any of your bikes have coaster brakes?

Other Stuff

Ordering and Shipping

• ★ I'm having trouble placing an order
• How much does shipping cost to my location?
• Order tracking
• How do I know the bike I am looking for is in stock?
• Can I arrange a warehouse pick-up for my order?
• How long does delivery take in Canada?

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Discounts and sponsorships

• My kid is a ripper, will you sponsor him/her?
• Do you offer industry discounts?
• Is there a discount on multiple or repeat orders?
• Do you sell used or refurbished bikes/demos at a discount?
• Do you have a trade-in program?

Media, industry partner and dealer inquiries

• I work for a magazine/publication/blog, who do I talk to?
• Dealer inquiries:
• Do you need SEO help?

General Questions

• What is the best way to get in touch with you?
• What does your limited warranty cover?