Bikes and Components

Sizing

• ★ My child’s measurements are “in-between” sizes, what do I do?
• How do I choose the right size of bike for my child?

Technical Questions

• Chain Dropping when pedalling backwards
• Pivotal Seat Adjustment
• Brood Fork Service - Leaking Oil/Not Holding Air
• Tektro V-Brakes -Adjustment
• Brood Eldorado Fork Set Up
• Savage and Shojo Hub/Freehub

General Bike Quesitons

• Where are Spawn Cycles bikes made?
• Do any of your bikes have coaster brakes?
• Can you add training wheels?

Orders, Shipping and Contacts

Ordering and Shipping

• ★ I'm having trouble placing an order
• How much does shipping cost to my location?
• Warranty Information
• Order tracking
• Can I arrange a warehouse pick-up for my order?
• How long does shipping take?

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Discounts and sponsorships

• My kid is a ripper, will you sponsor him/her?
• Do you offer industry discounts?
• Is there a discount on multiple or repeat orders?
• Do you sell used or refurbished bikes/demos at a discount?
• Do you have a trade-in program?

General Questions

• What is the best way to get in touch with you?
• Retail Partner/Distrubution
• I work for a magazine/publication/blog, who do I talk to?